This Privacy Policy explains how Hunters, LLC ("we") collects, uses, shares and protects your personal data when you use hunters.team. We handle personal data in accordance with the Egyptian Personal Data Protection Law No. 151 of 2020.
1. Data we collect
- Account data: name, phone number, email and, for business customers, company details.
- Order data: delivery address, order contents and history, and communications with us.
- Payment data: we do not store full card numbers. Card payments are processed by our licensed provider (Paymob) on secure PCI-DSS-compliant systems; we receive only a transaction result and limited reference data.
- Technical data: device, browser, IP address and usage data via cookies and similar technologies.
2. How we use your data
- To create and manage your account and process and deliver your orders;
- To take payment and issue invoices (including ETA e-invoices);
- To provide customer support and respond to enquiries;
- To improve and secure the Site and prevent fraud;
- To send service messages and, with your consent, marketing communications.
3. Legal basis
We process your data to perform our contract with you, to comply with legal obligations (such as tax and e-invoicing), for our legitimate interests in operating the Site securely, and on the basis of your consent where required by law.
4. Sharing your data
We share data only as needed with our payment provider (Paymob) to process payments, delivery partners, the Egyptian Tax Authority for e-invoicing, and service providers who help us run the Site under confidentiality obligations. We do not sell your personal data.
5. Data retention
We keep personal data only as long as necessary for the purposes above and to meet legal, tax and accounting requirements, after which it is deleted or anonymised.
6. Security
We apply appropriate technical and organisational measures — including encryption in transit, access controls and secured, backed-up infrastructure — to protect your data.
7. Your rights
Under the Personal Data Protection Law you may access your data, correct it, request its erasure, object to or restrict certain processing, and withdraw consent at any time. To exercise these rights, contact us using the details below.
8. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences (such as language), and understand how the Site is used. You can control cookies through your browser settings.
9. Children
The Site is not directed at children under 18, and we do not knowingly collect their data without guardian consent.
10. Changes & Contact
We may update this Policy from time to time; the "Last updated" date indicates the current version. For any privacy request: Hunters, LLC, Egypt. Phone +20 115 777 7876, email info@hunters.team.